This Privacy Policy describes how XINMEI JIUTIAN (HONG KONG) DIGITAL MEDIA CO., LIMITED ("NMG Drama", "we", "us" or "our") handles personal information in connection with the NMG Drama app, this website and related services (the "Services"). It also explains the choices and rights available to you.
1. Scope and information we collect
Information you provide: depending on the features you use, this may include account and login information, profile details, your email address, and messages or attachments you send when contacting us. Please do not send sensitive information that is unrelated to your request.
Service and device information: this may include IP address, device identifiers, operating system and app version, language, approximate location inferred from IP, access logs, crash reports and performance data. Viewing history, favorites, playback progress and interactions may be processed to provide the features you use.
Purchases: when you recharge, buy access or subscribe, we may process order identifiers, product details, transaction time, amount, currency, purchase status and entitlement records. Payments are handled by the payment provider or app store you select; payment credentials you give directly to that provider are governed by its policy.
Third-party sign-in: if you choose an available third-party login, we receive the account identifiers and profile information you authorize that provider to share. Device permissions are requested only in connection with the relevant feature, and you can manage them in your device settings.
2. How we use information
We use information to provide and administer the Services; manage accounts; deliver and resume video playback; record purchases and subscription entitlements; handle questions and refunds; and maintain security, prevent fraud and diagnose technical problems.
Where available and permitted, information may also be used to personalize recommendations, evaluate service performance and improve the Services. Promotional communications or advertising-related processing that require consent will depend on your consent and applicable choices. You can withdraw consent or opt out through the available controls or by contacting us.
Where applicable law requires a legal basis, we rely on performance of a contract, legal obligations, consent, or legitimate interests such as service security and improvement, where those interests are not overridden by your rights. Withdrawing consent does not affect processing already lawfully carried out.
3. Cookies, local storage and similar technologies
This website displays your selected language using a language parameter in the page URL. Pages opened without a language parameter default to English. Server access logs may be processed to deliver and protect the website.
If analytics, advertising cookies or similar SDK technologies are used in a particular service, we will provide the relevant disclosures and consent choices where required before activating non-essential processing. You can also manage cookies and advertising permissions through your browser and device settings. Blocking necessary technologies may affect certain features.
4. When information may be shared
We may share information with service providers that support hosting, video delivery, technical maintenance, analytics where enabled, payment processing and communications, only as needed for those purposes and subject to appropriate confidentiality and data-protection obligations.
Information may also be disclosed to comply with applicable law or valid legal requests, investigate misuse, protect rights or safety, or carry out a merger, acquisition or business transfer subject to applicable safeguards and notice requirements. Information you deliberately make public through an available public feature can be seen by others.
We do not sell personal information for money. Where a region defines advertising-related disclosure as a "sale" or "sharing", applicable notices and opt-out or consent rights must be provided for that activity. Third-party sites, app stores and payment services apply their own privacy policies to information they independently collect.
5. Storage, international transfers and retention
Personal information may be processed in locations where we or our service providers operate. Where information is transferred outside your country or region, we will apply the safeguards required by applicable law, such as contractual protections or other lawful transfer mechanisms.
We keep personal information for as long as reasonably necessary for the purposes described in this Policy, including account operation, purchase records, legal requirements, security and dispute resolution. The period depends on the type of information and the reason it is held. When no longer needed, information will be deleted or anonymized, subject to lawful retention and routine backup cycles.
6. Information security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse or disclosure. No internet transmission or storage system can be guaranteed completely secure. Please protect your login credentials and contact us promptly if you suspect unauthorized use.
If a data breach occurs, we will investigate, take appropriate remedial measures and provide notifications to affected individuals or authorities where required by applicable law. Nothing in this Policy excludes obligations or liability that cannot lawfully be excluded.
7. Your rights and choices
Depending on your location, you may have rights to access, correct, delete or receive a copy of your information; restrict or object to processing; withdraw consent; request portability; or lodge a complaint with a competent data-protection authority. You may also have rights concerning targeted advertising or the sale or sharing of personal information, where applicable.
You can use the account or device controls that are available, or email nmgdrama@gmail.com to submit a request, including account deletion. We may need to verify your identity proportionately before acting. We will respond within the period required by applicable law and explain any lawful limitation. Exercising your rights will not result in unlawful discrimination.
Deleting an account does not automatically cancel an app-store subscription. Please cancel the subscription separately through the platform that bills you. Some transaction records may need to be retained to meet legal obligations or resolve disputes.
8. Children and age requirements
The Services are subject to the minimum age and content-rating requirements applicable in your region. If you are under the age of legal majority, you must have the permission and supervision of a parent or guardian where required. We do not knowingly collect children's personal information without the consent required by law.
If you believe a child has provided personal information without the required authorization, please contact us so that we can investigate and, where appropriate, delete the information or take other required measures.
9. Changes to this Policy
We may update this Policy as the Services or legal requirements change. The date above identifies the latest revision. Material changes will be communicated through an appropriate notice, and fresh consent will be requested where required. Translations are provided for convenience; mandatory protections under applicable local law remain unaffected.
10. Contact us
The organization responsible for the Services is XINMEI JIUTIAN (HONG KONG) DIGITAL MEDIA CO., LIMITED. For privacy questions, data-rights requests or account-deletion requests, contact nmgdrama@gmail.com. Please identify the relevant app account and your request, but do not send passwords or full payment-card details.
Company address: FLAT/RM 702 7/F KOWLOON BUILDING 555 NATHAN ROAD KOWLOON HONGKONG